Privacy policy

What we collect

We collect the account details, contact cards, images, links, connections, notes, and preferences you choose to provide or import. Sign-in services may share your name, email, and account identifier with us. We do not receive your sign-in password, fingerprint, or face scan.

We also keep sign-in and device information, approximate device identifiers, network addresses, error records, and usage counts to operate and protect Shard. We record payments, subscription status, and invite spending totals, but payment providers handle your payment-card and bank details.

How we use it

We use your information to provide your account and cards, connect you with others, deliver requested messages, manage purchases and referrals, prevent abuse, and help with support. We process information to provide the service, protect legitimate interests, meet legal obligations, or with consent where required.

What you share

Published cards are public and may appear in search results. People can copy or save the information you share. Deleting a card cannot remove copies others already have. Direct Connect QR codes contain contact details directly and remain readable without opening Shard.

If you connect Granola or Wispr Flow, Shard uses the account you authorize to read meeting notes. Search results are held temporarily for up to 15 minutes so you can review them. Only notes you choose to import are kept in your Shard account. These imported notes are private to you and can be deleted. You can disconnect a provider at any time. Shard does not record meetings or generate additional AI summaries through these connections.

Connections record who you met and when. Notes you share may be visible to the other person. If you choose to save where you met, that location is private to you. Connection graphs can show relationships among your connections, but not private meeting notes or locations. If you join through someone’s shared card link and connect with them, they can see your name, connection date, whether you purchased Premium, and your cumulative Premium spending by currency after refunds. They cannot see your private email, payment credentials, or individual billing records.

Your device and choices

We request access to the camera, photos, contacts, or location only for features that need them. You can change permissions in your device settings. We do not upload your address book. Cards and preferences may be saved on your device for offline use. Optional widgets can display your shared details on your screen.

You can edit or unpublish cards, remove connections, manage sign-in methods, turn off optional features, and unsubscribe from announcements. Sign-in emails you request are separate from announcements. Cookies and device storage support sign-in, settings, and referral attribution; referral links may be remembered for up to 30 days.

Who processes information

Service providers help us host Shard, deliver email, process payments, and provide sign-in and other requested features. They receive the information needed for their work and may process it outside your country. Website icons can be requested from an icon provider using the website’s domain. Imported profiles are retrieved from the service you choose. External websites and services have their own privacy policies.

Authorized administrators may access information for support, account management, and security. We may disclose information to meet legal requirements or address fraud, abuse, or safety threats.

Retention and deletion

We keep information while it is needed for your account and the purposes above. You can delete your account in account settings. This removes your account, cards, connections, and sign-in credentials from the active service. Backups and limited security, invitation, payment, or legally required records may remain longer. Account deletion does not cancel a subscription with a payment provider or erase copies saved by others.

Your rights

Depending on where you live, you may request access, correction, deletion, or a copy of your information; object to or restrict certain uses; or withdraw consent. Contact us below. We may need to verify your identity. You can also contact your local privacy regulator.

Age and updates

Shard is not intended for children under 13, or under a higher minimum age required where they live. We may update this policy and will provide additional notice or request consent when required.

Contact

For questions, privacy requests, or reports about the service, email daiganberger@gmail.com.